In order to promote the company’s work goal for the “Quality Year” of 2020 and further improve the quality of its products and customer satisfaction, a meeting to promote work for the Quality Year of 2020 and a production mobilization meeting for the bus order of Jiushi were held on May 14. General Manager Gui Longming, Party Secretary Feng Yuan, Deputy General Manager Jin Gang, Deputy Party Secretary Zhao Yiqiang, and directors of the relevant departments attended the meeting.

    At the meeting, Jiang Weidong, Director of the Quality Assurance Department, reviewed the progress that has been made in design quality, supplier quality, assembly quality and product quality benchmarking for the Quality Year of 2020: optimizing and improving 27 processes of quality identification according to the IATF16949 standard, and effectively controlling and improving the quality of key internal processes including general assembly interior decoration, body and paint surface details of the 9-series on the basis of tracking the previous AUDIT issues and with three weeks as a stage.

    Then, other relevant departments separately reported on the production guarantee for the 863 units of buses ordered by Jiushi. The company would guarantee the fulfillment and delivery of this order from six aspects: product quality control, promotion of technical improvement, implementation of material delivery, execution of process improvement, and organization of effective production. In terms of product quality, SUNWIN would step up key quality control of products based on the experience in the previous 500 units of 9-series delivered, implement quality rectification in production, increase the efficiency of problem solving, and meet the needs of users. As the follow-up 863 units of buses ordered by Jiushi involve two models of 10.5m and 12m in a total of 14 batches, the Technology Center has determined the improvement plan and measures for all problems identified in the second round of design review on the first prototype. Rectification would be effectively implemented to enhance the technical performance of the 2020 model. Due to the impact of COVID-19 on the global supply chain in 2020, the Procurement Department would ensure timely delivery of production materials through early deployment and arrangement, early procurement of long-cycle materials, and preparation of imported materials; at the same time, the quality of whole vehicle products made by SUNWIN would be further guaranteed by strengthening the quality awareness of suppliers and by managing, controlling and guiding suppliers. At the production terminal, SUNWIN would break down the production plan to day and maintain overall capacity balance and stability between production lines in each workshop by formulating daily production plan and distributing it to every workshop; at the same time, a series of measures would be taken to guarantee the production of the 863-unit order, such as strengthening employees’ sense of responsibility, clarifying management responsibilities at all levels, strengthening the building of workshop teams, and setting up an internal quality control group in every workshop to quickly drive the work. 

    Finally, the company leaders made requests at the meeting separately. General Gui required that: All departments treat the requirements put forward by leaders at all levels seriously, further strengthen the organization of human resources, give full play to the leading role of cadres, and accelerate the closure and resolution of various quality problems on site; based on the adjusted organizational structure of SUNWIN, the departments clarify the responsibility for centralized management of quality problems in suppliers, implement the quality control of key components (such as the three major ones), and help suppliers improve their capability quickly; the departments promote the building of teams, cultivate the backbone for field management and continuous improvement, and further strengthen the daily management and ability enhancement of section chiefs, team leaders and other personnel; relying on the Group’s support for the quality work at SUNWIN, the departments continuously elevate quality work standards; the departments concerned accelerate the rectification of problems complained by customers, strengthen the design review and problem solving of prototypes for the 2020 models in the 9-series, assure the quality of batch production to order, and follow up the production of new vehicles after they go online; based on the requirements on epidemic management and control, the Human Resources Department should prepare work safety, heatstroke prevention and cooling plans during periods of high temperatures and product peak, eliminate safety, quality and other problems that may result from continuous production to order, strengthen daily safety inspections and potential risks identification, and provide logistics support with the assistance of the Party Work Committee; the Domestic Business Division of Sales Company should be responsible for formulating the after-sales service warranty plan for the bus order of Jiushi, providing station services, personnel training, and spare parts warranty after new vehicles go online, continuing to strengthen after-sales response, and improving customer satisfaction.

Secretary Feng required that: every department should go into the root cause behind quality problems, use various quality tools, develop more intensive measures to prevent quality problems, and avoid recurrence, because there is still room for SUNWIN to improve its product quality. At the same time, to the meet the requirement on “elevating quality improvement, product sales, and customer word-of-mouth to a new level”, all departments should further enhance their responsibility awareness, reinforce coordination and linkage, and overcome difficulties in continuous production of this follow-up order, high temperatures, and the epidemic to ensure delivery of the bus order of Jiushi with both quality and quantity guaranteed. The Party Work Committee should cooperate with and support administrative departments in caring for employees.